amjili takes the privacy and security of your personal data seriously. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and what rights you have over your personal data — in full compliance with the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173) and PAGCOR's player protection framework.
Six core commitments that govern every data decision we make at amjili — from registration to account closure.
amjili collects only the personal data that is strictly necessary for the purposes described in this Policy. We do not collect data speculatively or beyond what is required for account management, KYC compliance, payment processing, and responsible gaming obligations under PAGCOR's framework.
Your personal data — including government ID documents submitted for KYC, financial transaction records, and contact details — is stored on secure, encrypted servers. Access is restricted to authorised amjili personnel and service providers who require it for legitimate operational purposes only.
amjili does not sell, rent, or trade your personal data to third-party marketers under any circumstances. Your data is used solely for the purposes described in this Policy. Any third-party service providers who access your data do so under strict contractual data processing agreements that limit their use of your information.
Under the Philippines' Data Privacy Act of 2012, you have enforceable rights over your personal data — including the right to access, correct, delete, and object to processing. amjili has a process for handling these requests promptly and transparently, described in full in Section 9 of this Policy.
amjili retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulatory obligations. KYC and transaction records are subject to mandatory minimum retention periods under anti-money laundering regulations.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, amjili will notify you and the National Privacy Commission (NPC) of the Philippines within 72 hours of becoming aware of the breach, in accordance with the requirements of RA 10173 and NPC Circular 2016-03.
amjili ("we," "us," "our," "the Operator") operates the online gaming platform accessible at amjili.bio ("the Platform"). As part of operating the Platform, amjili processes personal data relating to registered users ("you," "your") and visitors to the Platform.
This Privacy Policy describes, in accordance with the requirements of the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173, "DPA") and its Implementing Rules and Regulations ("IRR"), the types of personal data we collect, the lawful bases on which we process it, the purposes for which we use it, the parties with whom we may share it, and your rights as a data subject under Philippine law.
This Policy applies to all personal data collected through the amjili Platform, including through the registration process, KYC identity verification, payment processing, gameplay activity, customer support interactions, and the use of cookies and similar technologies on amjili.bio.
The following definitions apply throughout this Privacy Policy:
amjili collects the following categories of personal data, depending on your interactions with the Platform:
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Registration Data | Name, email, date of birth, address | Account creation & management |
| KYC Documents | Government ID, selfie | Age verification, fraud prevention |
| Financial Data | GCash records, deposits, withdrawals | Payment processing, AML compliance |
| Gameplay Data | Game sessions, bet history | Platform operation, responsible gaming |
| Technical Data | IP address, device info, cookies | Security, fraud detection, analytics |
| Communications Data | Live chat transcripts, emails | Customer support, dispute resolution |
amjili collects personal data through the following channels and mechanisms:
amjili processes your personal data on the following lawful bases as recognised under the Philippines' Data Privacy Act of 2012:
amjili uses the personal data we collect for the following purposes:
amjili does not sell, rent, or commercially transfer your personal data to third parties. We may share your personal data with the following categories of recipients, subject to appropriate data protection safeguards:
GCash (GXI, Inc.), Maya (Voyager Innovations, Inc.), and other payment processors require transactional data to process your deposits and withdrawals. These providers are independent data controllers subject to BSP (Bangko Sentral ng Pilipinas) regulation and their own privacy policies.
Where amjili uses a third-party identity verification service provider to assist with KYC processing, that provider receives the personal data necessary to conduct verification. All such providers are engaged under data processing agreements that restrict their use of your data to the verification service only.
Game providers (including Pragmatic Play, PG Soft, Jili Games, and others) may receive a session token and anonymised player identifier to enable gameplay. amjili does not share your full personal profile with game providers.
amjili is legally required to disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), and other competent Philippine government authorities when required by law, regulation, or lawful order.
Cloud infrastructure, cybersecurity, and platform hosting providers process data on amjili's behalf under strict contractual data processing agreements and are not permitted to use your data for any purpose other than providing services to amjili.
amjili retains your personal data for the periods set out below, unless a longer retention period is required or permitted by Philippine law:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years | PAGCOR, AMLC, and tax obligations |
| KYC documents | Duration of account + 10 years | RA 9160 (AMLA) mandatory retention |
| Financial transaction records | 10 years from transaction date | RA 9160 & BIR requirements |
| Game session logs | 5 years from session date | PAGCOR audit requirements |
| Support communications | 3 years from last interaction | Legitimate interest (dispute resolution) |
| Cookies and analytics data | Up to 13 months | NPC guidance on cookie retention |
Upon expiry of the applicable retention period, or upon your request where legally permissible, amjili will securely destroy or anonymise your personal data in accordance with NPC-approved data disposal protocols.
Under the Philippines' Data Privacy Act of 2012, you have the following rights with respect to your personal data held by amjili. To exercise any of these rights, please contact our Data Protection Officer as described in Section 15.
You have the right to be informed of how your personal data is collected, used, stored, and shared. This Privacy Policy fulfils that obligation. You may request a plain-language summary of data processing activities at any time.
You have the right to request access to the personal data amjili holds about you, including the purposes for which it is being processed and the recipients or categories of recipients to whom it is disclosed. amjili will respond to verified access requests within 30 days.
You have the right to request correction of inaccurate or incomplete personal data held by amjili. Certain corrections (such as changes to your verified legal name or date of birth) may require re-submission of KYC documentation.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected and where no overriding legal obligation requires retention. Note that certain data (particularly KYC documents and financial records) is subject to mandatory retention periods under Philippine law and cannot be deleted prior to those periods expiring.
You have the right to object to the processing of your personal data for direct marketing purposes at any time, with immediate effect. You may also object to processing based on legitimate interests, subject to amjili's ability to demonstrate compelling legitimate grounds that override your interests.
Where technically feasible and where processing is based on your consent or on a contract, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
If you believe amjili has violated your data privacy rights under RA 10173, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (privacy.gov.ph). amjili requests that you first contact our DPO to allow us to address your concern directly before escalating to the NPC.
To exercise any of the above rights, submit a written request to amjili's Data Protection Officer at [email protected] with the subject line "Data Subject Rights Request." amjili will acknowledge receipt within 3 business days and provide a substantive response within 30 calendar days.
amjili uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit amjili.bio. We use the following categories of cookies:
You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will prevent you from logging in to your amjili Account. Disabling performance cookies will not affect your ability to play but will reduce our ability to identify and fix Platform issues. amjili does not use advertising or third-party tracking cookies.
amjili implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or damage. These measures include:
While amjili takes data security seriously, no online system can guarantee absolute security. You are responsible for maintaining the security of your amjili Login credentials. If you suspect your account has been compromised, contact amjili support immediately via live chat.
amjili's Services are strictly intended for adults aged 21 years and above. amjili does not knowingly collect personal data from individuals under the age of 21. The minimum age for online casino gaming under PAGCOR regulations is 21 — not 18 — and amjili enforces this through KYC identity verification for all registered accounts.
If amjili becomes aware that personal data has been collected from an individual under the age of 21, it will immediately suspend the associated account, refuse any pending withdrawals, and delete the personal data to the extent not required to be retained for legal or regulatory purposes.
If you believe a minor under 21 has registered on amjili, please report this to amjili support immediately at [email protected].
Some of amjili's third-party service providers — including cloud infrastructure providers and game technology suppliers — may be located outside the Republic of the Philippines. Where personal data is transferred to a recipient in a country that does not provide an equivalent level of data protection, amjili will:
amjili does not transfer your personal data to countries or territories that are known to pose elevated data protection risks without appropriate safeguards in place.
amjili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. Where changes are material, amjili will provide advance notice via your registered email address or a prominent notice on amjili.bio at least fourteen (14) days before the changes take effect.
The date of the most recent update is displayed at the top of this page. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Policy. If you do not agree to the revised Policy, you must discontinue use of the Platform and request account closure.
The current version of this Privacy Policy is always accessible at amjili.bio/privacy-policy.
amjili has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and the Philippines' Data Privacy Act. If you have questions, concerns, or requests related to this Policy or your personal data, you may contact the amjili DPO through the following channels:
amjili will acknowledge all DPO correspondence within 3 business days and respond substantively within 15 business days of receipt (or 30 calendar days for complex data subject rights requests).
If you are not satisfied with amjili's response to a privacy concern, you have the right to file a complaint with the National Privacy Commission of the Philippines. amjili is required to cooperate fully with any NPC investigation or adjudication.
PAGCOR-regulated, Data Privacy Act-compliant, and built for Filipino players. Slots, live casino, bingo, and sports betting — all in PHP, all with your privacy protected.
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